Privacy Policy

Information you provide to us

When you fill out our contact form or communicate with us, we collect your name, business email address, company name, job title, and the details you share about your operational challenges. We do not collect payment information through this website.

Information collected automatically

We collect standard web analytics data including your IP address, browser type, operating system, referring URLs, and pages visited. This data is aggregated and used to understand how visitors use our website.

We use the information you provide exclusively to respond to your inquiry and determine whether a TrueNorth Intelligence engagement is a good fit for your organization. We do not sell your data to third parties. We do not use your information for unsolicited marketing.

If you become a client, the data handling terms applicable to your engagement are governed by your service agreement, not this privacy policy.

Contact form submissions are transmitted via encrypted HTTPS connections and delivered to our internal team. We maintain reasonable administrative, technical, and physical safeguards to protect the information we receive. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We are based in the United States and your data is stored and processed in the United States.

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain records of prospect interactions for up to 24 months. You may request deletion of your information at any time by emailing info@truenorthio.com.

This website uses minimal cookies necessary for site functionality. We do not use advertising cookies or cross-site tracking. We may use anonymized analytics tools to understand aggregate usage patterns. You can disable cookies in your browser settings; this will not impair your ability to use the website.

This website may reference or link to third-party services (such as scheduling or analytics tools). TrueNorth Intelligence is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

You have the right to request access to the personal information we hold about you, request correction of inaccurate data, request deletion of your data, and opt out of any future communications. To exercise any of these rights, contact us at info@truenorthio.com.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the bottom of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us at: